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    version 5.30
 
The Communication Skills
Tutorial for Police Officers

. . . accelerating the communication mastery process.

Are you being totally open and honest with your chief?

Is your supervisor failing to effect a transformation of your police department in part because you have yet to make a commitment to telling the truth to him/her and all department personnel?

Are you willing to look at the possibility that you could transform your police department so that it has the reputation of operating from impeccable, unquestionable, integrity—setting the standards for the community?

If you know that the way in which you communicate verbally and nonverbally (especially your silence) is keeping others stuck then this tutorial is for you.

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> Asking questions
Just as there is a way to ask a question that causes someone to shut down, withhold, or deceive you, so too is it possible to create space for communication to take place, for the truth to be told.

> Barriers
Most people have barriers to communicating comfortably with police. They find they have absolutely no choice but to mirror an officer's communication skills; often they find themselves reacting, relating with an officer, exactly the way the officer is unconsciously treating them. An officer with a well developed "courteous act" will eventually trigger another's dramatized upset. Such an officer is in need of considerable coaching.