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FAQS
(Frequently Asked Questions)
Mouseover and click a question to see the answer.
- What would you have to change about yourself to effect a
transformation
within your police department and community?
- The answer is there is nothing you
would have to change. You already have what it takes to engage
in the kinds of conversations that would effect such results.
- Just as there is a way to communicate
that produces badmouthing, thwarting, disrespect, and
arguments within an organization, so too is there a way of
communicating that produces support, respect, and an
experience of team.
- The truth is no one in your police
force or your community can move forward until you decide to
go for it. You are the leader. You always have been and you
always will be. The sooner you get on with the
communication/leadership mastery curriculum the sooner
everyone will follow. Postpone and you can no longer blame
anyone else for the results you are producing around you.
-
There is no outside reading, studying
or things to memorize.
- How much does it
cost?
- The Communication Skills Tutorial for
Police is free. It is paid for by workshop and
consultation fees and
donations.
- If you wish to do
the tutorial using a
Private Message Board there
is a nonrefundable fee of $100
(pay here).
-
Once you start the tutorial
you'll be given a password that entitles you to free
consulting, feedback/coaching through one of our
message boards.
- The way the tutorial works is:
- 1) Read the first topic.
(there are three required
topics)
-
2)
Post your comments/reactions to the topic on a
tutorial message board.
-
3)
Reply to
the coach's comments and questions through
to mutual satisfaction. (some
conversations require dozens of message
board posts)
-
4)
Continue
with the next topic.
- More about how it works.
- Community
Communications is nonpolitical and nonsectarian. Our funding and
financing comes from workshop and tutorial tuitions and from
donations. We have found no predominant political or religious
persuasions or significant differences in belief systems of our
participants.
- Yes. If you would like
have your spouse read about the Communication Skills Tutorial
for the Spouse of a Police Officer (to include significant
others)
please have them read,
http://www.managercoaching.com/police_spouse/index.htm.
The Spouse Tutorial is free, however, they also may request a
fee-based
Private Message Board (PMB).
-
From a police officer's point of view the spouse tutorial
addresses the subjects of support, worrying, clearing (how to
clear your mind of the day's activities), and how to share
considerations and suggestions and have it feel good to you.
-
If either of a
couple are doing their respective tutorial they must agree:
1) To tell the
other that they are doing a communication skills tutorial and,
that they have an agreement to not talk about the content
until they have completed the tutorial. In other words, you
cannot do your tutorial and not tell your spouse that you are
doing it.
2) To not read the
other's tutorial content.
3) To not read
each other's posts except of course if they are both doing
their respective free tutorial at the same time. Remember, all
participants can read all PTMB posts whereas no one but the
tutorial coach can read a PMB participant's posts.
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transformation
Transformation:
As used here transformation refers to more than change, adding to, or taking
away. It is closer to transubstantiate; same looks different substance.
For example:
To have a transformed communication model means:
Whereas now when you asked a suspect a question you might trigger
resentment, avoidance, fear, and thwarting (the withholding of pertinent
information), whereas
with a transformed experience of communication, you will experience yourself
being in supportive communication with a suspect, eliciting the desired
information. And, the questions you ask will be worded exactly the same
as before.
If this seems hard to believe. Remember, in the real
estate and insurance industry there are what's referred to as "Million
Dollar Sales Agents." Once you enter into a conversation, a relationship,
with one of these skilled manipulators, it's only a matter of time before
you will have signed a contract. In other words, a lay person is putty in
their hands. Their trick? Companies such as John Hancock Insurance and Mike
McCormack Realtors hire communication consultants who have access to the
cutting edge research on manipulation. On the other hand, most police
departments teach communication/interrogation skills from within (in-house)
using the communication model used and taught in our universities (read—to
the masses, including teachers). Police departments seldom have a trained
world-class communication consultant (communicologist) on staff. This means the successful sales agents
have access to the latest and best communication skills. In short, successful
sales agents have learned to manifest their intentions. They know how the mind
works. Unfortunately what's usually missing in their advanced curriculums is the subject of
integrity. It takes impeccable integrity to ethically handle such power. Quite
often such a sales person will manipulate a person to buy something beyond
their ability to afford/maintain, ergo, foreclosures. The agent gets rich and the customer doesn't
always succeed, in part because the agent has not accepted responsibility to support the
success of former customers.
The difference between a such a sales person and a police officer is that
the police officer has a responsibility, for life, to protect and serve each
"customer." Serve here means the intentional follow-up support (mostly
non-verbal) of each of their customers/citizens. When police officers do
their job well the community raises their salaries in acknowledgment for the
support, security and peace of mind provided. When a police department falls
short, in terms of integrity, the public votes to keep them in financial
survival.
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